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Privacy and texting terms

Last updated October 2, 2026.

Who we are

This website belongs to Maple Street Salon, Burlington, VT. This page explains what we collect when you use it, how we use it, and the terms for text messages from us.

What we collect

When you send a form, book a time, request a quote or leave your details in the chat, we collect what you enter: usually your name, email address, phone number, and your message or the details of your request.

When you use the website chat, the questions you type are sent to an AI service so it can answer from the information on this site. Please don't type anything private into the chat.

Like most websites, our hosting provider keeps basic technical logs (such as your IP address and browser type) to keep the site secure and working.

How we use it

We use your information to respond to you, give you the quote or appointment you asked for, send confirmations and reminders, and follow up about your request.

Your details are stored in our customer management system, which we use to keep track of customers and conversations.

We don't sell your personal information.

Text messages

If you tick the box that says it's OK to text you, Maple Street Salon may send you text messages about your request, appointments and updates. Consent is not a condition of any purchase.

Message frequency varies. Message and data rates may apply.

Reply STOP to any message to stop receiving texts. Reply HELP for help. You can also contact us using the details below.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Who else sees it

We share information only with the service providers that run this website, our customer records and our messaging, and only so they can do that work for us. We may also share it if the law requires us to.

Cookies

This website doesn't use advertising cookies. It may use small amounts of browser storage to remember things during your visit, such as how you arrived at the site.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. You can stop texts at any time by replying STOP.

To ask a question or make a request, call (802) 555-0117.

Changes

We may update this page from time to time. The date at the top shows when it last changed.

This page is a plain-language template provided with this website. It is not legal advice.